Job Details

Trillium has an immediate opening for a Service Manager in Grove City!

This direct-hire opportunity seeks a skilled and proactive professional to lead our Service Department in the United States. The successful candidate will oversee commercial proposals, manage client relationships, and drive sales initiatives, while ensuring technical service projects meet all specifications, deadlines, and KPIs.

The Service Manager will also be accountable for leading cross-functional teams across Sales, Field Service, and Back Office, maintaining an updated service offer pipeline, and exploring new business prospects. The role involves up to 30% travel and requires close coordination with global headquarters to ensure service operations are consistent with company standards.

Responsibilities:
-Work collaboratively with global headquarters to maintain alignment of service operations.
-Preparation of commercial proposals, managing customer accounts, and assisting sales efforts within the Service Department.
-Direct the technical delivery of service projects, guaranteeing adherence to requirements, schedules, and key performance metrics.
-Provide leadership and guidance to Sales, Field Service, and Back Office teams throughout the U.S.
-Keep the service offer pipeline current and accurate.
-Plan and oversee travel arrangements and on-site technical activities.
-Identify, evaluate, and pursue opportunities to expand business within the service sector.
-Be willing to travel up to 30% domestically or internationally for client visits and project support.

Schedule is 1st Shift / Monday through Friday / 7:30 AM to 4:30 PM. Salary is $90,000 annually.

Apply now!

-Bachelor's or Master's degree in Electrical Engineering or an equivalent technical discipline.
-At least 3 years of experience in a comparable role involving technical and commercial management of service operations.
-Strong knowledge of electrical and electronic power converter systems.
-Proficiency with Microsoft Office applications and CRM/ERP software.
-Demonstrated expertise in managing sales proposals and coordinating on-site technical support.
-Ability to lead teams and coordinate efforts across different functional groups toward common objectives.
-Effective verbal and written communication skills.
-Proven ability to foster productive relationships with customers and team members.
-Strong problem-solving and analytical capabilities.

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.