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The Human Resources Director is a key member of the leadership team, responsible for developing and executing strategic HR initiatives that align with the organization's long-term goals. This role oversees all HR functions, including talent acquisition and retention, employee engagement, compliance, organizational development, performance management, compensation and benefits, and cultural initiatives.

The HR Director plays a critical role in shaping and sustaining a high-performing, inclusive, and legally compliant workplace. This position requires a strategic thinker and hands-on leader who can drive change, advise senior leadership, and build robust HR infrastructure to support growth.

Key Objectives

• Develop and lead a comprehensive HR strategy aligned with business goals and company culture.
• Refine and implement HR policies and systems to support operational excellence, legal compliance, and employee satisfaction.
• Lead and enhance total rewards programs, including compensation strategy, benefits administration, and performance-based incentives.
• Serve as a trusted advisor to executive leadership on all human capital matters, including workforce planning, employee relations, and organizational development.
• Cultivate a positive, diverse, and inclusive workplace culture that attracts, retains, and develops top talent.

Primary Responsibilities

• Provide strategic direction and leadership to the HR department, ensuring alignment with organizational goals.
• Lead talent acquisition efforts, including workforce planning, recruitment strategy, employer branding, and succession planning.
• Oversee employee lifecycle processes, including onboarding, engagement, performance management, and offboarding.
• Manage compliance with all federal, state, and local employment laws (EEOC, OSHA, ADA, FLSA, FMLA, COBRA, etc.), and lead internal investigations as necessary.
• Guide and coach managers on effective performance management, team development, conflict resolution, and organizational change.
• Analyze and report on HR metrics to measure effectiveness, identify trends, and recommend improvements.
• Partner with finance and leadership teams to develop and manage salary structures, annual compensation reviews, and benefits strategies.
• Evaluate and improve HR systems, tools, and vendor relationships (e.g., ADP, benefits providers, etc.) to enhance operational efficiency.
• Maintain up-to-date HR documentation, including handbooks, job descriptions, policies, and procedures.

Required Skills and Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree or HR certification preferred).
• Minimum of 5–7 years of progressive HR experience, including at least 2 years in a leadership or director-level role.
• Strong understanding of employment law, regulatory requirements, and HR best practices.
• Demonstrated experience in building HR systems and programs in growing or fast-paced organizations.
• Exceptional leadership, interpersonal, and communication skills.
• Strategic mindset with the ability to think critically and influence at all levels of the organization.
• High ethical standards and ability to handle sensitive and confidential information with discretion.
• Proficient in HRIS platforms and Microsoft Office Suite; experience with ADP is a plus.
• Experience negotiating Healthcare contracts.

Preferred Qualifications

• Professional certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).
• Experience leading HR in a multi-location or distributed workforce environment.
• Background in staffing or service-based industries is a plus.

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Job Type: Full-time

IND1

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources, Administrative, and Strategy/Planning

• Industries

  Staffing and Recruiting

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