Job Details

Director of Operations, Senior Living

  2025-07-26     Wallick Communities     New Albany,OH  
Description:

Description

Director of Ops

Location: Wallick Corporate Office– New Albany, OH
Job Type: Full Time

Make a Difference—And Own Your Future

At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.

A Career with Wallick Senior Living Means…

  • A Unique Approach to Senior Living : Our associate's power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.
  • Pay-on-Demand: access your money as you earn it.
  • Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
  • Work-Life Balance: Paid time off, including paid parental leave.
  • Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
  • Resident Stories That Stay with You : From Maurine, who found an“instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you !
  • Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
  • Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.
What You'll Do
  • Responsible for overseeing the overall operations and/or development of a portfolio of communities including operational excellence, financial health, and regulatory compliance to ensure the community's services, amenities, and care offerings align with the company's standards and mission.
  • Work with the leadership team in the Company efforts to achieve operational excellence and provide quality service to residents to include maintaining the facility, providing excellent food service, engaging activities, and a caring nursing staff.
  • Partner with development team to review proposed proforma, architectural design, staffing matrix, and licensing compliance for all new communities.
  • Assist Marketing and Sales teams with budget and targets as well as strategies for promoting the community, building awareness, and increasing occupancy for all new communities.
  • Participate in local community outreach and networking efforts to establish the community as a trusted resource.
  • Foster partnerships with healthcare providers, community organizations, and other local businesses
  • Develop and implement a comprehensive operational plan for new community launches, ensuring readiness for the first resident move ins.
  • Develop and foster an inclusive and engaging work environment
  • Hire, train, onboard and supervise a highly skilled and compassionate team, including administrative, care and support staff in preparation for opening new communities
  • Partner with Construction team throughout the process and collaborate with stakeholders, architects, contractors to ensure compliant facility construction.
  • Oversee the development of operational policies and procedures to ensure quality care and efficient operations.
  • Ensure compliance with all state and federal regulations, licensing requirements, and industry standards for assisted living communities.
What We're Looking For
  • Bachelor's degree in healthcare administration, Business Administration, Nursing or related field.
  • Licensed nursing home administrator; completion of Residential Care Administrative Course a plus.
  • 5 years of proven leadership experience in Senior Living operations to include Independent Living, Assisted Living, Memory Care
  • Minimum 3 years of previous multi-site experience managing independent Living, Assisted living, memory care or skilled nursing facility.
  • Budget&Financial Management experience required
  • Knowledge of state and federal regulations for assisted living and memory care.
Wallick's Mission&Values

At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents , associates, and community . Our core values guide everything we do:
  • Care– We show compassion and respect for everyone.
  • Character– We do the right thing, even when no one is looking.
  • Collaboration– We work together to achieve more.
At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.

For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

Join Us and Become an Employee-Owner!

If you're ready to make a difference in people's lives while securing your financial future, apply today!

*Employment is contingent upon passing a pre-employment background check and drug screen


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