Job Details

The Case Management Coordinator provides administrative and logistical support to the court with a focus on improving the efficiency and effectiveness of case processes and workflow via the court's electronic filing, case management and public-facing portal system applications. The Case Management Coordinator performs tasks such as scheduling, document management, communication, and compliance with legal procedures. The Case Management Coordinator is the court's subject matter expert on the court's case management applications and must have a thorough understanding of various aspects of the court system and legal process.

This position will be required to be in the office during the training period and may be eligible for a hybrid teleworking schedule.

What You'll Do:

These functions are illustrative only. Incumbents may perform some or all of these duties or other job-related duties as assigned:

-Analysis of case management workflow and process improvement.

-Performance tracking of implemented workflows; report on findings and recommendations.

-General support of the various court case applications to ensure optimal functionality, performance, and security.

-Court-user training on case applications.

-Troubleshoot/work to resolve system-related problems.

-Case audits and quality control reviews to ensure compliance with court rules and established policies and procedures.

-Case data analytics and statistical reporting.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Minimum Qualifications: Associate's degree in a related field, such as legal studies, criminal justice, or social sciences.

-Or the equivalent of 18 months or more experience in court case management, case/claims processing, or a legal/administrative support setting.

-Or equivalent of Minimum Classification Qualifications for Employment noted above.

Preferred Qualifications:

-Paralegal certification or court background.

-Certified Court Manager (CCM) certification.

The selected candidate will be expected to maintain confidentiality concerning sensitive issues before the court, as well as understand the limitation of case management services and what constitutes the unauthorized practice of law.