Job Details

You will accurately produce and verify system generated client letters, rate projections, tax rate notices, and annual reports. You will investigate and resolve state debit/credit notices and miscellaneous documents and send them to the client. You will update the client database (i.e. add-ons, client changes, etc.) and serve as a liaison between clients, state agencies, and field operations. Ability to comprehend and complete Change of Status (COS) form and lay-off/claims impact study with a Managers assistance. You will accurately complete unemployment and withholding registration and transfer paperwork for 1-2 assigned states What experience you need. An Associates degree or equivalent experience in a customer-facing role within a professional office environment (e.g. corporate customer service, help desk, etc.) What could set you apart. Bachelors degree or equivalent experience in tax planning and with verification of tax rates preferred. Understanding of a Quarterly Contributio...Tax, Associate, Customer Service, Retail, Skills