Job Details

Sr. Site Reliability Engineer - Coach

  2025-07-05     The Hartford Financial Services Group     Columbus,OH  
Description:

Coaching and Mentoring: Provide guidance and mentorship to RE teams, helping them adopt best practices in reliability engineering, incident management, and performance optimization. Performance Monitoring: Oversee the implementation and use of monitoring tools and practices to ensure systems are performing optimally. Provide guidance on setting up and maintaining service-level indicators (SL - Is), service-level objectives (SL - Os), and advise on service-level agreements (SLAs) while using Critical User Journeys and establishing Error Budgets. Training and Development: Develop and enhance the skills and knowledge of RE teams. This includes creating learning materials, conducting workshops, holding open office hours, participating in RE bootcamps and scaling existing RE Teams. Process Improvement: Identify areas for improvement in existing processes and workflows. Implement changes to enhance efficiency, reduce downtime, and improve overall system reliability. Collaboration: Work close...Reliability Engineer, Liability, Coach, Engineer, Reliability, Reliability, Technology


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