Job Details

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Collection Representative, Teller

Location: Columbus, OH, 43219 (Onsite)

Duration: 12 Months Contract (Possible extension)
Pay Range: $18 to $19.17/hr. on W2

Job Description:

Responsibilities include:

• Provide world class customer service to field facing counterparts in all interactions
• Ability to handle a high volume of requests in a fast paced environment.
• Be self-motivated and able to work in a strong team and high activity environment
• Troubleshoot live mutual fund order entry and trade adjustment inquires
• Able to assist the field with mutual fund journal requests
• The ability to deliver and review 529 plans offered
• Apply firm policies and procedures on 529 account opening and maintenance
• Ability to provide paperwork documentation needed for new account opening, change of broker-dealer, and rollover requests

Qualifications:

• Financial experience required; mutual fund experience preferred
• Bachelors degree preferred or equivalent education or experience
• Inbound call experience required
• Excellent interpersonal and client service skills
• Effective written and verbal communication skills
• Strong attention to detail and excellent judgement
• Organizational skills, attention to detail and excellent follow up skills
• Ability to research and resolve problems and service inquiries and escalate when appropriate
• Strong computer skills including Microsoft Suite
• Be self-motivated and able to work in a strong team and high activity environment

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.