Job Details

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Job Title: Revenue Cycle Services Training and Projects Lead

Department: Dentistry | Patient Financial Services

The Ohio State University College of Dentistry seeks a Revenue Cycle Services Training and Projects Lead for the Registration, Student Scheduling, and Patient Financial Services areas. The Dental Clinics play a vital role in healthcare delivery, ensuring a positive experience for patients and students.

The Revenue Cycle Services Training and Projects Lead is a key member of the Revenue Cycle Team. This role oversees training across revenue cycle functions, develops training materials, directs cross-training, and maintains proficiency and process improvements. The position also recommends efficiencies and improvements, participates in projects, and represents the college in electronic health record enhancements. Weekend and evening work may be required.

Work Schedule: Monday – Friday, 7:30 am – 4:30 pm

Physical requirements include pushing/pulling carts, bending, stretching, standing, and walking to assist customers.

Salary Range: $18.35 to $24.00 per hour, commensurate with experience and education.

Minimum Requirements: 4 years of Dental/Medical Office experience, front desk, operations, scheduling, or billing experience, proven workflow coordination, effective communication with leadership, and the ability to make independent decisions, or an equivalent combination of education and experience.

Preferred Qualifications: 6-10 years of Dental/Medical Office experience, knowledge of EHR software, detail-oriented, organized, excellent communication skills, proficiency in Microsoft Office, patient communication skills, self-motivated, process improvement mindset, teamwork, high emotional intelligence, relationship-building skills, data analysis accuracy, training and curriculum development experience, and revenue cycle/EHR training background.

Final candidates must pass a background check and drug screening.

The Ohio State University College of Dentistry is the fourth largest public dental school in the U.S., with approximately 600 students across eleven divisions, covering all major ADA-recognized dental specialties.

Location: Postle Hall (0024)

Position Type: Regular, 40 hours/week

Shift: First Shift

Final candidates are subject to background and possibly drug or physical screening during the post-offer process.

Once applied, you can check your application status via the Candidate Home section. For additional questions, review the frequently asked questions.

The university is an equal opportunity employer, including veterans and individuals with disabilities.