Job Details

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.Job Summary. Job DescriptionPosition Summary:Provide on-site and remote support of standard and custom power conversion products, assemblies, and systems which include AC and DC Low Voltage Drives, Inverters for Battery Energy Storage & EV charging, Medium Voltage Drives, PLC's, and HMI's for both industrial and renewable energy applications. Conduct installation and commissioning, troubleshooting, repairs, and predictive/preventative maintenance of power conversion products/assemblies to support a variety of customer applications across North America.This individual will be an independent, customer-facing technical application engineer for several strategic accounts and customers. This role requires a self-motivated, results-oriented professional with a strong technical aptitude and a passion to succeed.Essential Job Functions:Installation and commissioning, troubleshooting, repairs, and predictive/preventative maintenance of automated systems and power conversion products/assemblies independently or as part of a team on larger projectsWork with motors, generators, drives, plant automation and power quality systemsWork with a variety of PLC's including Rockwell, Emerson, GE, Schneider, and BeckhoffWork with a variety of HMI software including Factory Talk, Proficy View, Wonderware, Vijeo Designer, and othersProvide hands-on, on-site training to customersWork with and configure industrial networksWork closely with in-house engineers on project design and testing of drive systemsDisplay professionalism, proactively interface, and effectively communicate with the customer to build and maintain a high level of customer satisfactionProvide telephone, email, and other support to customersWhen required, participate in paid, rotating after hours phone duty for customer remote support and breakdown assistanceParticipate in supporting after-service sales activities such as proposing added services, spare parts, and additional upgradesProvide emergency field service for customers on an as needed basisMaintain working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe mannerLearning PeriodFormal training at the Cleveland office and on-site training with a senior FSE when neededExpectation to work independently within 9-12 monthsWorking ConditionsPosition requires approximately 60% travel in the fieldApproximately 60% of above travel will be in an assigned regionRemaining travel will be supporting customers in other regions of North America and occasionally worldwide.Requires some travel short notice for emergency repairsMay require extended hours or longer trips for start-ups and emergency repairsWork from regional "home" office when not on the roadConsiderable amount of walking requiredMay require climbing of staircases and access ladders, working at heights, in tight spaces, outdoors in hot and cold weather, and lifting up to 70 lbsField work requires wearing and working in appropriate safety gearCarry service bag (25-50 lbs.), laptop case/caddy, as well as other trade toolsNegotiate and navigate airports, airports concourses, and parking garagesEducation/License Requirements:Two-year associate degree in Electrical Engineering, Electronic Technology, Military Technical Training Program, or related fieldBachelor of Science in Electrical Engineering or Engineering Technology preferredValid Driver's License required to drive to customer locations, either from airports or Cleveland officeMust be able to pass a federal background checkExperience RequirementsMinimum of five (5) years prior experience in an industrial automation (i.e. metals, pulp & paper, marine, cranes, mining) or renewable energy environment requiredThorough knowledge of analog and digital circuits, configuration of AC/DC drives, AC/DC Motor Theory, PLC's, and HMI'sExperience using electronic test equipment such as Data Recorders, DMM's, Clamp-on ammeters, Megaohmmeters, and OscilloscopesExperience in troubleshooting power electronics circuitry desirableExperience with Battery Energy Storage Systems (BESS), Grid-Tie Solar Inverters, or EV charging is desirable but not requiredExperience with Nidec low voltage drives including AD3000 & AD5000, Accel500, Unidrive M, Answer Drives DC, ADDVANTAGE-32, and Mentor MP is desirable but not requiredAbility to work independently, resolve technical and manufacturing issues without detailed direction, and work as part of a teamAbility to work within strict deadlinesAbility to use hand and/or power toolsAbility to read Electrical Drawings/SchematicsCompetent in Microsoft Office software programsCompetenciesStrong technical skills, in electric fundamentals as well as computersAggressive, goal oriented self-driver with strong work ethicInnovative, creative personExcellent customer service and interpersonal skillsOutstanding verbal and written communications skillsAdditional Job DetailsEqual Employment Opportunity and Affirmative Action at NidecNidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: SolicitingNidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.#J-18808-Ljbffr