Job Details

Job DescriptionJob DescriptionPosition Title: Maintenance SupervisorDepartment: Maintenance
Reports To: Director of Maintenance
Location: Central Ohio
Why Join Capital Property Solutions (CPS)?At CPS, we are committed to fostering professional, personal, and social growth. Our core values—communication, positivity, ownership, results-driven, and resourcefulness—are the foundation of our team culture. We support our staff in achieving their career goals and encourage internal growth within the company.
Compensation and Benefits

• Competitive base salary
• 100% employer-paid medical insurance
• Dental, vision, and life insurance options
• Paid vacation, sick, and wellness time
• 11 paid holidays
• Company-provided truck, tools, phone, and computer
• 401(k) retirement plan available
• Health Savings Account (HSA)
• Career development and internal promotion opportunities
• Employee recognition programs and incentives throughout the year

Role OverviewThe Maintenance Supervisor will lead and manage the maintenance team, ensuring high-quality service delivery across all properties. This role involves strategic planning, team development, operational efficiency, financial oversight, and client relationship management.
Key ResponsibilitiesOperational Leadership

• Oversee daily maintenance operations, ensuring timely completion of service requests with a target of resolving all work orders within 7 days.
• Ensuring after hour emergency maintenance operations, ensuring tech to be on site within 1 hour.
• Implement and monitor team utilization rates, aiming for a minimum standard of 90% billable hours.
• Streamline backend billing processes to improve accuracy and reduce processing time.

Financial Management

• Analyze and understand market conditions, including pricing and payroll trends.
• Maintain labor cost percentages within industry standards, ensuring labor costs do not exceed 30% of the total service cost.
• Obtain multiple bids for projects when necessary and manage projects from inception to completion within budget constraints.

Project Management

• Define project scope, objectives, and deliverables in collaboration with stakeholder
• Create and manage project documentation, including schedules, plans, and reports.
• Coordinate and communicate with stakeholders, team members, and vendors.
• Monitor project progress and make adjustments as needed to meet goals.
• Identify potential risks and develop mitigation strategies.
• Ensure project deliverables meet quality standards and stakeholder expectations.
• Conduct regular reviews and implement feedback into project processes.
• Provide regular status updates to stakeholders and senior management
• Prepare and present detailed project reports and documentation.

Team Development

• Coach and support the maintenance team, fostering a culture of continuous improvement and professional growth.
• Conduct regular performance evaluations, providing constructive feedback and development plans.
• Coordinate training programs to enhance team skills and knowledge.

Client and Stakeholder Engagement

• Upsell additional services to managers and clients by identifying opportunities that add value to their properties.
• Cultivate and maintain positive relationships with business partners, service providers, and clients.
• Collaborate with other departments and leadership to align maintenance strategies with company goals.

Qualifications

• Proven experience in maintenance supervision or a similar leadership role.
• Strong understanding of property maintenance operations and industry standards.
• Excellent communication, organizational, and leadership skills.
• Ability to analyze financial data and market trends to inform decision-making.
• Proficiency in using maintenance management software and tools.
• Valid driver's license and ability to travel within Ohio as needed.

Qualifications

• Experience in property management or working with condominiums and HOAs.
• Knowledge of CAI standards and best practices.
• Certifications in relevant maintenance or safety fields.

Application ProcessInterested candidates should submit a resume and cover letter detailing their experience and how they align with CPS's core values and the responsibilities of the Maintenance Supervisor role.