Job Details

VP Business Customer Development

  2025-08-11     DHL Express     Westerville,OH  
Description:

This position is for DHL Supply Chain's Service Logistics Group.


VP Business Customer Development

Would you like to join the logistics company for the world? Have you wondered how products get from point A to point B? DHL Supply Chain makes that happen.

Become an essential part of everyday life by contributing to an organization that is connecting people and improving lives. If you have a passion for people, a desire to problem-solve, and eagerness for continuous improvement, we look forward to exploring career possibilities with you!

Job Description

To maximize the division's performance by providing leadership in account management, customer development, and solution development for key current and potential customers.

  1. Develop key customer annual operating plans in conjunction with regional VPs.
  2. Achieve the agreed-upon budget for revenue (70%) and profit (30%).
  3. Provide for key manager succession planning.
  4. Meet the key metrics outlined in the Balanced Scorecard.
  5. Execute projects and strategic initiatives in conjunction with regional VPs as assigned by the Division COO.
  6. Achieve sector revenue growth in line with the plan; ensure year-over-year growth.
  7. Grow targeted accounts.
  8. Achieve sector profit targets.
  9. Meet customer metrics.
  10. Ensure project execution metrics are met.
  11. Implement Balanced Scorecard initiatives developed during the strategic planning process, including revenue growth.

Required Education and Experience

  • Bachelor's Degree (required)
  • Master's Degree (preferred)
  • 7-10 years of industry experience (required)
  • Proven track record of strategic leadership
  • Previous sales and business development experience

Our organization fosters a business casual environment focused on teamwork, associate development, training, and continuous improvement. We offer competitive wages, comprehensive insurance benefits (including health, dental, vision, and life), a 401(k) plan, and paid vacation and holidays.

We are an equal opportunity employer.

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