Job Details

Join to apply for the Territory Manager, Inside Sales role at Pumpkin.

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most, we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.

How We're Making This Happen

• Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise
• Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life
• 5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless
• Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.

We are seeking an assertive and results-oriented Territory Account Manager to join our team! You will play a crucial role in driving Pumpkin's growth by engaging veterinary clinics through an Omni-channel approach, developing and growing the account base of your territory. Utilizing solution selling, territory management, and business development capabilities, you'll execute strategies to maximize territory sales performance. To exceed sales goals, employ an entrepreneurial mindset, strong persuasive skills, and an ability to influence clients effectively.

This will be a hybrid position, with a requirement of 2-3 days a week in the Columbus, Ohio office.

What You'll Do

1. Assume ownership of a portfolio of approximately 250-300 accounts, managing and nurturing these relationships to drive quote, policy and revenue growth
2. Leverage a suite of communication tools, including video conferencing, screen sharing, and a strong phone presence, to facilitate engaging interactions with territory accounts
3. Develop and implement creative account nurture programs, deepening relationships and uncovering new opportunities to meet/exceed quarterly sales goals
4. Create strategic Territory Business Plans that identify high-potential growth opportunities, set measurable goals and targets, and outline specific actions and resource allocations
5. Proactively manage the sales cycle, setting clear next steps, milestones, and deadlines to maintain momentum and drive accounts to successful closure
6. Map the key stakeholder landscape within each assigned account, identifying decision-makers, influencers, and champions to cultivate multi-level partnerships

What We're Looking For

1. 2+ years of inside sales experience, ideally in a B2B or B2B2C environment
2. Previous experience engaging with prospects at all levels of the sales funnel through virtual sales calls
3. Possess a strong phone presence, utilizing active listening skills and a consultative approach to have meaningful conversations
4. Adaptable and comfortable navigating change, with the ability to thrive in less established or formalized environments
5. Demonstrated proficiency in closing skills, with a strong focus on securing the next meeting, action, or commitment from clients
6. Experience with digital and social selling tactics to continuously engage clients and build brand awareness in the market
7. Resilience and persistence in the face of challenges, with a positive, optimistic attitude
8. Ability to pass/obtain a Property & Casualty License within 30 days
9. Willing to travel for occasional trade shows, conferences or territory visits
10. Bachelor's degree in business, marketing, or a related field (or equivalent work experience)

Bonus Points

• Experience working in a startup environment
• Experience/Familiarity with animal health/hospital sales
• Experience with Salesforce CRM
• Active P&C license

Compensation & Benefits

The base salary ranges from $40,000-$50,000 annually plus variable incentive compensation, structured as a 50% annual bonus. Compensation may vary based on location, qualifications, performance, skills, and experience. Additional discretionary bonuses and incentives may be included. Employees are at-will, and Pumpkin reserves the right to modify compensation and benefits at any time.

Benefits and Perks

• Medical, dental, and vision coverage for colleagues and dependents
• Generous PTO and Paid Holidays
• 401k with company match
• Autonomy and support to excel in your role
• Pet-friendly offices, stocked kitchens, team workouts, outings, and more

Core Values

• Pets Come First: Prioritizing pet well-being
• Trust the Pack: Helping families make empowered pet care decisions
• Jump Fences: Overcoming obstacles creatively
• Share Toys: Generosity fosters success
• Dig New Holes: Challenging conventions to innovate in pet health care

Pumpkin is an equal opportunity employer and values diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic.