Job Details

A Fortune 100 Insurance and Financial Services company, which is headquartered in Columbus, Ohio, is actively seeking 5 Financial Processors to be a part of their licensing team in Grandview Heights, Ohio.

Details:

• Start Date: 5/26/25
• Pay Rate: $19.00 per hour
• Training: 13 weeks
• Hybrid work schedule - Office location: 1000 Yard St Grandview Heights, OH 43212 2 days in office and 3 work from home
• Work Schedule: Monday - Friday 8:30 am to 5:00 pm, no evenings or weekends!
• 2 hours a day dedicated to customer service/6 hours Office Administration
• Weekly pay and health benefits offered!
• Career growth opportunities are available after 12 months with pay increase!

What you would be doing:

• Reviews and processes applications, renewals and cancellations for agent/broker licenses.
• Implements customary changes in insurance licensing requirements based on changes in laws, regulations, or company policies.
• Maintains databases and related background information and files for assigned states, operation, and/or distribution channel.
• Updates and distributes licensing/appointment requirements and procedures manuals.
• Advises employees, agents, and/or brokers with licensing by providing information on the licensing requirements and process, furnishing materials, and submitting forms and fees to state department of insurance and/or other regulatory agencies.
• Assists in reviewing, analyzing and interpreting licensing laws and regulations.
• Acts as liaison between licensing and assigned internal customers) in regard to license issues. Provides related customer service to internal and external departments to ensure that all applications are processed correctly and in a timely manner.

Basic Qualifications:

• 2 years of administrative experience coupled with customer service experience.
• Associates degree or Bachelors.

As an ideal candidate you will have:

• An ability to effectively operate a personal computer with related business software.
• Excellent oral and written communication skills for contact with customers.
• An engaging, passionate and driven personality.
• Ability to prioritize own work within standards.
• Effective written and oral communication skills to interact with customers, team members, and management.
• Decision making skills necessary for customer contacts.
• Ability to identify and evaluate problems and analyze customer inquiries and determine the appropriate action.
• Decision making skills necessary for problem identification and correction.

Interested?

Make sure your resume is up to date and forward it to ...@randstadusa.com for consideration. Thank you and we look forward to connecting with you!