Job Details

Who We Are:

Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative musculoskeletal physician or nurse practitioner, a physical therapist, and if appropriate a health coach and registered dietitian, who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.

The Nurse Practitioner (NP) is an effective and engaged member of our multi-clinician and multidisciplinary team that helps to deliver high-quality care and an outstanding patient experience. The NP may be asked to assist in the development and refinement of clinical workflows, policies and procedures.

What You'll Do:

• Essential Functions:
  • Contribute to Vori's mission to empower humanity to lead a healthier life.
  • Work closely with a diverse team of care providers including physicians, physical therapists, health coaches, registered dietitians while assisting in the patient's care pathway through triage, diagnosis and treatment via multiple lines of communication including video, texting, and digital platform.
  • Care includes proactively providing both medical and wellness education, diagnosing and treating patients via our online platform, including recommending suitable treatment plans and considering cost-effective treatment modalities, and assisting in care coordination and patient in-person visit planning for both urgent and non-urgent patient visits.
  • Providing an exceptional patient experience in telehealth interactions, including the highest evidence based, quality care recommended and patient-forward communication and messaging with which care is delivered.
  • Assessing quality of care delivered through giving and receiving regular feedback on individual member cases and Vori performance metrics
  • Promote positive team dynamics by regularly attending and contributing to group meetings and projects
  • Maintain professional and technical knowledge through attending educational workshops, reviewing professional publications, etc.
  • Meet company and quality standards as defined by Vori Health
  • Obtain and maintain professional licensure in multiple states as directed by Vori Health leadership
• Supervisory Responsibilities:
  • N/A

• Perform other projects and duties as assigned

Who You Are:

• Required:
  • Board-Certified Nurse Practitioner
  • Advanced MSK trained
  • Minimum 5 years of musculoskeletal care experience
  • Currently licensed and willing to obtain licensure in multiple states
  • A hardworking, detail-oriented individual with the ability to solve problems independently, reaching out for help / support on patient cases, as needed
  • A caring, compassionate individual who enjoys helping others and providing positive care experience in a telemedicine platform
  • Care providers who are flexible and interested in working in a telemedicine environment with frequent change / product improvements, and who are extremely comfortable using new technology and software
  • Ability to balance multiple, concurrent patient cases, and who are comfortable giving and receiving feedback to grow in their roles
  • Advanced computer skills including typing speed, email, internet research, downloading and uploading files, and working in multiple browser windows
  • Availability to work a varied schedule with daytime, evening, weekend and night shifts, as well as rotating weekly on-call which will decrease with the growth of the company
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.

• Nice-to-Haves:
  • Fluent in Spanish and English
  • Proven track record in creating exceptional experiences with patients.
  • A passion for learning.
  • Ability to work in multiple technology platforms simultaneously, using professional and clinical judgment and critical thinking in accessing and documenting information that pertains to each patient's referral process.
  • Organization and accountability within a fluid and constantly changing environment.
  • Strong communication, customer service and people skills; the ability to connect with all stakeholders (patients, doctors, nursing staff, clinic staff)
  • Familiarity with behavioral change coaching and communication methods and/or willing to learn from our team of world class experts on behavioral change.
  • Excellent problem solving and problem preempting skills.
  • Willingness to go the distance to help
  • Comfort working within an environment of rapid pace and constant change
  • Outstanding written and spoken communication skills across various channels and groups and managing team conflict
  • Ability to maintain attention to details while also seeing the big picture
  • Excellent interpersonal, communication, organizational and problem-solving skills
  • Critical thinking skills, flexibility, and the ability to design innovative solutions in a fast-paced environment
  • Experience working closely with clinical teams to accomplish shared goals and drive positive collaboration
  • Graceful at managing expectations while pushing for continuous improvement
  • Demonstrated competence and passion for digital care delivery or telehealth: Comfort evaluating and treating patients remotely utilizing a variety of digital tools to manage care

Work authorization/security clearance requirements:

• Authorized or able to provide required documents to work in United States.

Physical Requirements/Work Environment:

• Remote work environment.
• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Work environment that provides visual and auditory privacy to patients during clinical interactions
• High speed internet access

Company Benefits

At Vori Health, we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being, growth, and work-life balance:

• Competitive Salary & Equity: We offer competitive pay based on experience and the value you bring to the team.
• Equity Options: As part of our commitment to long-term success, we offer equity options, giving you the opportunity to share in the growth of the company.
• Health & Wellness: Our health benefits include medical, dental, and vision coverage to keep you and your family healthy. We also offer wellness programs and mental health resources to help you thrive both personally and professionally.
• Retirement Plans: We provide a 401(k) plan and Roth options to help you plan for the future and enjoy peace of mind.
• Paid Time Off (PTO): Enjoy generous paid time off, including vacation days, holidays, and sick leave, to recharge and maintain a healthy work-life balance.
• Fully Remote Work: Work from your home or private office location! We offer a flexible, fully remote work environment that allows you to manage your workspace in a way that best suits your lifestyle.
• Professional Development: We encourage continuous learning and growth with access to training, workshops, and Professional Development stipend for further education.
• Parental Leave: We offer paid parental leave to support team members through important life moments, whether you're welcoming a child or expanding your family.
• Employee Assistance Program (EAP): Access confidential counseling and support for personal or work-related challenges to maintain your well-being along with additional employee assistance programs.
• We're committed to creating a workplace where you can grow, succeed, and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors!

EEO Statement:

Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.