Job Details

OverviewResponsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations enabling physicians, nurses, technicians, and therapists to perform their duties in an effective manner. Ensures positive patient and customer satisfaction, proper utilization of body mechanics, adherence to policies, procedures and standards established by Nationwide Children's Hospital, Patient Transportation Department, Consulting Agencies, and Regulatory Agencies. Acts as a positive role model and team player demonstrating the hospital's mission and values.Schedule: Monday-Friday (8:00am-4:00pm), and every other weekend requiredLocation: Central CampusWhy Nationwide Children's Hospital?The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose.Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.Nationwide Children's Hospital. A Place to Be Proud.ResponsibilitiesTransporting Patients, Medical Equipment and Patient Related Items* Responds to transport requests with a sense of urgency, meeting time delivery goals.* Ensures patient safety by following established procedures and using only approved rolling equipment.* Ensures proper transport of patients with specific needs, for example: those requiring oxygen tanks, cardiac cath patients, post anesthesia patients, those requiring IV's, drainage tubes, etc.* Follows department protocols using dispatch and transport system appropriately.* Transport patients between departments and to/from patient care areas via wheelchair, wagon, crib, bed, stretcher and other transport equipment, or ambulation as requested.* Maintain patient's chart during transport and ensure confidentiality of patient information at all times.Care of Transport Equipment and Supplies* Collects and returns various types of equipment to proper staging/storage locations.* Disinfects and cleans transport equipment before and after each patient use and as required.* Maintains equipment and enters appropriate work orders for equipment in need of repairs.Client and Patient Relations* Follows hospital/department protocols for checking in/out (signing in/out) patients, verifying their identity via determined two-step process and following all specific isolation precautions identified.* Ensures comfort of the patient in all cases.* Maintains positive attitude and professional demeanor at all times.* Alerts caregivers immediately to any signs of patient distress, change in status, or clinical equipment malfunction.* Works closely with hospital staff and openly communicates and problem solves to ensure clinical staff and patient needs are met.* Considers needs of family members and visitors of patients when necessary.* Assist Transportation Dispatcher in answering incoming phone calls when necessary.Program Quality Standards* Meets all performance related standards including response, active and completion times.* Ensures timely response to all patient and patient-related transportation requests and logs into Dispatching System immediately in accordance with established departmental guidelines.* Adheres to all policies, procedures and standards established by all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.* Maintains a patient/customer focus fostering a teamwork environment.Safety* Follows hospital specific protocols, for example: isolation and radiation precautions.* Adheres to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard.* Uses safe lifting procedures and practices when transferring patients to and from wheelchairs, stretchers, beds, etc.Other Duties and Responsibilities:* Strives for professional and personal growth.* Actively participates in orientation and training activities.* Adheres to all Human Resource policies and procedures including those listed in the Employee Handbook and established by the Hospital and Department.QualificationsEducation:* High School Diploma, GED preferred or equivalent combination of education and experience.* Incumbent must complete and successfully pass a hospital provided BLS class within 90 days after hire and re-certify on a bi-annual basis.Knowledge, Skills, and Abilities:* · Effective verbal and listening communication skills* · Service/Quality focused to meet a wide range of needs* · Able to navigate to/from various locations throughout the facility* · Problem solver that can think quickly in cases of emergencies or unusual situations* · Able to multi-task and work at a fast pace* · Displays neat, professional appearance with a smile* · Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patientsThe above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.EOE M/F/Disability/Vet