161 US Army Juan C. Fejeran St.
The General Manager ensures the overall financial health and brand standard execution of multiple store locations as well as developing a bench of well-trained talent for each level within the restaurant. The GM drives excellence with day-to-day operations and manages the business by directing and holding management and team members accountable for service and operations excellence, including Subway procedures, policies and specifications.
- Provide leadership for managers by working with each manager to meet restaurant targets and ensure customer satisfaction
- Develop and maintain all restaurant staffing levels and continuously develop a successful management team.
- Ensure that correct operational procedures are followed and take corrective action if necessary.
- Coach and train managers and team members for operational excellence
- Complete University of SUBWAY® courses as directed.
- Ensure compliance with standards as set in the SUBWAY® Operations Manual and applicable government regulations.
- Provide fair and consistent resolutions for all restaurant-level activities; being proactive to address employee and customer needs
- Identify areas for improvement and ensure that correct operational procedures are followed at all times.
- Associate's degree (A.A.) and three years related experience and/or training; or equivalent combination of education and experience. Bachelor's degree preferred.
- Minimum of 3-5 years of successful operational management experience in QSR operations.
Skills & Knowledge
- Exhibits high level of integrity, courtesy, business ethics, and professionalism.
- Maintains a positive and proactive attitude in a high stress environment or situation.
- Good verbal communication skills, attentive to detail, and maintains alertness.
- Valid Driver's License
- Current Health Certificate
- ServSafe Certification
Federal law requires that we verify the identity and work eligibility of all new hires.
WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.
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