Job Details

General Manager

  2019-06-25     Subway Pacific     161 US Army Juan C. Fejeran St.  

The General Manager ensures the overall financial health and brand standard execution of multiple store locations as well as developing a bench of well-trained talent for each level within the restaurant. The GM drives excellence with day-to-day operations and manages the business by directing and holding management and team members accountable for service and operations excellence, including Subway procedures, policies and specifications. 

Key Responsibilities 

  • Provide leadership for managers by working with each manager to meet restaurant targets and ensure customer satisfaction
  • Develop and maintain all restaurant staffing levels and continuously develop a successful management team.
  • Ensure that correct operational procedures are followed and take corrective action if necessary.
  • Coach and train managers and team members for operational excellence
  • Complete University of SUBWAY® courses as directed.
  • Ensure compliance with standards as set in the SUBWAY® Operations Manual and applicable government regulations.
  • Provide fair and consistent resolutions for all restaurant-level activities; being proactive to address employee and customer needs
  • Identify areas for improvement and ensure that correct operational procedures are followed at all times.


  • Associate's degree (A.A.) and three years related experience and/or training; or equivalent combination of education and experience.  Bachelor's degree preferred.
  • Minimum of 3-5 years of successful operational management experience in QSR operations.

Skills & Knowledge

  • Exhibits high level of integrity, courtesy, business ethics, and professionalism.
  • Maintains a positive and proactive attitude in a high stress environment or situation.
  • Good verbal communication skills, attentive to detail, and maintains alertness.


  • Valid Driver's License
  • Current Health Certificate
  • ServSafe Certification

Federal law requires that we verify the identity and work eligibility of all new hires.


Do not contact this company in solicitation of any product or service.

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