Job Details

Job title- Banking Customer Service
Pay- $19.17/hr W2
Location- Columbus, OH
Duration- 6 months

We are seeking Banking Customer Service to manage inbound phone inquiries related to brokerage accounts. This includes support for Brokerage Cash Management products, online/mobile platforms, and general financial account questions.

Key Responsibilities:

• Deliver accurate, efficient responses to client inquiries.
• Consistently meet or exceed key performance metrics.
• Maintain a high level of professionalism and commitment to world-class service.
• Adapt quickly in a fast-paced, team-oriented financial services environment.
• Handle multiple tasks and shifting priorities effectively.

• College degree
• Previous contact center experience

• Detail-oriented and driven to provide exceptional client service.
• Comfortable with dynamic work environments and rapid change.
• Strong verbal communication and problem-solving skills.