Job Details

Overview

The Ohio State University Wexner Medical Center's Heart & Vascular Quality Improvement Lead role focuses on developing and executing strategic quality plans to enhance quality and reliability of clinical care in designated areas.

The Quality Outcomes Manager identifies and implements strategic initiatives, leads a quality management and improvement team, applies clinical knowledge and analytical skills, and serves as the administrative lead for the quality management and clinical performance improvement program within the assigned area. The service-line quality manager evaluates patterns, trends, and processes to improve the quality of care for patients across the Health System and/or Medical Center.

Position Summary

The Quality Outcomes Manager will report directly to the Associate Director of Quality Program Coordination with guidance from the Quality and Safety Department Administrative Directors and Senior Director. The Quality Outcomes Manager is responsible for overseeing the development and execution of multifaceted, service line- and area-specific strategies for quality improvement, program monitoring and evaluation, and adherence to regulatory standards. Within the designated areas of responsibility, the Quality Outcomes Manager leads a program that promotes consistency and rigor in assessing performance toward quality metrics, analyzes and delivers quality performance data, and promotes process/quality improvement principles. The individual will lead a team and will promote/oversee the following: seeks out and leverages evidence-based best practice to inform service line specific action plans; coordinates communication within and between key collaborators and stakeholders; ensures appropriate consultation and education regarding data analysis and improvement opportunities; recommends improvement plans that move toward target goals; and develops processes and mechanisms leading to best practices for quality outcomes within the designated areas.

Minimum Qualifications

• Bachelor's degree or equivalent experience required. Masters preferred or equivalent combination of education and experience.
• Independent and self-motivated individual.
• Minimum of 5 years of healthcare quality management experience required.
• Strong communication, interpersonal, analytical, organizational and facilitation skills.
• Strong knowledge of industry trends, best practices as they relate to the delivery of high quality and safe health care preferred.
• Strong project management experience and experience using variety of quality tools required (e.g., DMAIC, Lean Six Sigma, PDSA).
• Demonstrate solid history of achieving results with complex and dynamic teams.
• Strong analytical skills.
• Computer skills, including basic knowledge and use of Microsoft Office products, electronic mail and the Internet. Ability to learn new systems software.
• Maintain continuing education credits and licensure as required by professional organization and/or licensing body.

Benefits

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Additional Information

• Location: Doan Hall (0089)
• Position Type: Regular
• Scheduled Hours: 40
• Shift: First Shift

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Quality Assurance
• Industries: Hospitals and Health Care

The university is an equal opportunity employer, including veterans and disability.