Job Details

Data Center Technician - On-site in Delaware, OH, USA

3rd Shift 7 PM 5 AM CT Wednesday, Thursday, Friday and Saturday

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What Will You Be Doing?

Following detailed plans and instructions as directed by management

Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates

Installing/de-installing/extending/relocating/testing all carrier circuits to the network hardware

Installing/de-installing/relocating all patch cabling for systems and network hardware

Installing/de-installing/relocating all Data Center hardware

Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors

Assist with the coordination of network component configurations

Coordinate and Install SAN cabling infrastructure

Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)

Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices

Ensuring compliance with data center standards, policies and processes for all non-DCSD sponsored changes

Coordinate activities in support of all projects and technical requests within the Americas Data Centers

Provide clear and detailed turnover to next shift workers for continuity

Ensure destruction procedures are followed

Supporting all site and application specific disaster recovery/COB tests/exercises

Assisting in supporting all reconciliation and QA efforts including: Year End, Physical Inventory, Vertices. Hard-drive inventory levels, Other duties as assigned by management

Qualifications

Required skills include 2+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.

Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.

Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.

Excellent communication and writing skills a must.

Knowledge of trouble ticketing systems, change control, Project processes and associated tools.

Logical problem-solving techniques and associated experience in system, data center facilities, and telecommunications.

Financial Services industry knowledge a plus.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

A reasonable estimate of the current base pay range for this position is $30-$35 per hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

If you have any questions or concerns about this posting, please email ...@wwt.com.