Job Details

The Patient Service Representative I role may be the initial point of contact for patients, physicians, and the public at large. This position provides exceptional public relations/customer service during encounters with patients, families, visitors and OhioHealth physicians and associates. The primary responsibilities are scheduling/registration or patient billing follow up, and identify and execute a plan meeting the needs of the caller. Planned hours of operation are between 7:00 A - 5:30 P, 8 hour shifts, Monday thru Friday. Primary Location - Work from Home; must reside in Ohio. Minimum Qualifications:High School or GED (Required)Typing of 40 wpm, excellent communication, organization, and basic computer skills. KIND and LENGTH of EXPERIENCE 1-2 years of previous experience in the service industry with a focus on delivering exceptional customer service or 1-2 years previous experience in a Medical Office setting or 1-2 years previous experience in a Call Center or 1-2 years previo...Patient, Representative, Service, Customer Service, Retail, Healthcare